Privacy Policy

This Privacy Policy explains how D0neDeal (“DoneDeal,” “we,” “us”) collects, uses, and shares information when you use DoneDeal (the “Service”). By using the Service, you agree to this Policy.

1. Information We Collect

• Account & company information: your name, email, and business profile (company name, contact info, logo, license number).
• Content you submit: projects, customer details, photos, field notes, estimates, and proposals you create.
• Usage & device data: how you interact with the Service, plus standard log/device information.
• Billing information: handled by our third-party billing provider; we do not store full payment card numbers.

2. How We Use Information

• To provide, operate, and improve the Service.
• To generate AI-assisted estimates and proposals from your inputs.
• To send transactional and service messages (for example, proposal notifications).
• To secure the Service, prevent abuse, and enforce usage limits.
• To comply with legal obligations.

3. AI Processing

To generate drafts, we send the inputs you provide (such as project details, notes, and photos) to our AI provider for processing. We do not sell your content, and we use it to provide the Service to you.

4. Service Providers

We rely on trusted third parties to run the Service, including providers for:

• Authentication and subscription billing;
• Email delivery;
• AI processing of your inputs to generate output;
• Cloud hosting and file storage (including your uploaded photos).

These providers process information on our behalf under their own security and privacy commitments.

5. How We Share Information

We share information with the service providers above, as needed to operate the Service; to comply with law or respond to lawful requests; to protect our rights, users, and the public; and in connection with a business transfer. We do not sell your personal information.

6. Data Retention

We retain information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion as described below.

7. Security

We use reasonable technical and organizational measures to protect information. No system is perfectly secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing (for example, under GDPR or CCPA/CPRA). To exercise these rights, contact us at contact@d0nedeal.com. You are responsible for handling your own customers’ information in accordance with applicable law.

9. Cookies

We use cookies and similar technologies for authentication, preferences, and analytics necessary to operate the Service.

10. Children

The Service is not directed to children under 18, and we do not knowingly collect their personal information.

11. International Users

We may process and store information in the United States and other countries. By using the Service, you consent to such transfer and processing.

12. Changes to This Policy

We may update this Policy from time to time and will take reasonable steps to notify you of material changes.

13. Contact

Questions about this Policy? Contact us at contact@d0nedeal.com.